Refund & Cancellation Policy

Our Policy

At IvorPrep, we are committed to providing high-quality educational content and test preparation materials to help you succeed in your exams. Please read this policy carefully before making any purchases on our platform.

Why We Don't Offer Refunds

As an educational platform, we provide immediate access to digital content upon purchase. Due to the nature of digital products and to prevent misuse, we maintain a strict no-refund policy for the following reasons:

• Instant access to study materials and test content cannot be revoked
• Our pricing reflects the significant investment in quality content creation
• Refunds would compromise our ability to maintain and improve our services
• Prevents abuse of our system through content duplication

Exceptional Circumstances

While we maintain a no-refund policy, we understand that exceptional situations may arise. In cases of:

• Duplicate or accidental purchases
• Technical issues preventing access to paid content
• Documented medical emergencies

You may contact our support team for review. All requests are evaluated on a case-by-case basis at our sole discretion.

How to Contact Us

If you have any questions about this policy or need assistance with your account, please reach out to our support team:

We appreciate your understanding of our policy, which helps us continue providing affordable, high-quality test preparation resources to all students.